Upgrade Customer Engagement
- Instant Messaging to the customer
- High open rate with 98% with Two- way communication
- Update customer with every transaction
- Feedback collection
- Rich Media, CTAs buttons, links, etc., makes it more engaging
- 24×7 availability
- Instant resolution to all the general FAQs like three previous orders, services available, nearest store, etc.
Accelerate Sales
- Attract new customers with an Automated buyer’s journey
- Increased Customer Retention
- Easy Pickup and delivery scheduling
- Strengthen brand image
- Break Geographical barrier
- Save time by 3 hrs a day
- Increase your call center efficiency/ reduce your call center cost
- Build an online presence on additional communication channels/ start selling on WhatsApp.
Improved customer Experience
- Build long-lasting customer relationships
- Better customer support with automated responses.
- Personalized chats and effective communication.
- Rich messaging experience
- In WhatsApp-notifications for orders, payments, and reminders.
- Track your orders, order status, or payments anytime.