Effective Date: 25 May 2026

Welcome to Quick Dry Cleaning (QDC).
This Cancellation & Refund Policy explains the terms under which subscriptions, services, onboarding fees, and related payments can be cancelled or refunded.

1. Subscription Cancellation

Customers using QDC software services may cancel their subscription at any time by sending a cancellation request through:

• Registered email
• Official support WhatsApp
• Customer support portal
• Account manager

Cancellation requests must be submitted at least 7 days before the next billing cycle.

If the cancellation request is received after the billing date, the current billing cycle amount will not be refunded.

2. No Refund Policy

QDC operates on a strict no-refund policy for:

• Monthly subscription plans
• Annual subscription plans
• Setup fees
• Onboarding charges
• Custom development charges
• WhatsApp API setup fees
• SMS credits
• Third-party integrations
• Domain, hosting, or server charges

Once a payment is processed, it is considered final and non-refundable.

3. Trial & Demo Access

QDC may provide:

• Free demo access
• Trial accounts
• Demo presentations

Customers are encouraged to evaluate the platform before purchasing.
By subscribing, the customer acknowledges satisfaction with the software features and services.

4. Service Suspension & Termination

QDC reserves the right to suspend or terminate services in cases including but not limited to:

• Non-payment
• Misuse of software
• Unauthorized access
• Spam or illegal activity
• Violation of platform policies

No refund will be provided in such cases.

5. Data Retention After Cancellation

After cancellation or account termination:

• Customer access may be disabled immediately or after the billing period ends
• QDC may retain data for a limited period for compliance and backup purposes
• Customers are advised to export required data before cancellation

QDC is not responsible for data loss after account closure.

6. Exceptional Cases

Refunds, if approved in exceptional circumstances, will be processed solely at QDC’s discretion.

Approved refunds may take 7–14 business days to reflect in the customer’s original payment method.

7. Contact Us

Quick Dry Cleaning (QDC)
Website: www.quickdrycleaning.com
Email: [email protected]